PRIVACY AND COOKIES POLICY

Among other things, you have the right to access your data, to correct it and to request its deletion. Furthermore, you have the right to object to the processing of your personal data or to request the restriction of processing.

The provision of the required personal data by you is voluntary, but is a prerequisite for us to provide certain services to you (e.g. account maintenance, sending a newsletter) or to perform a contract. We do not make individual decisions towards you based solely on automated processing (profiling), which would produce legal effects or similarly significantly affect you.

Our domain has an SSL certificate, so your data is encrypted.

Below you will find all the most relevant issues relating to the processing of personal data on our website.

Who is the controller of the website and personal data?

The administrator of the website and personal data is Bella Camping

Contact details: e-mail address: biuro@bellacamping.com phone number +48 573 300 026.

What is the legal basis for processing personal data?

Personal data are collected and processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (RODO). The processing of personal data is also regulated by the national Data Protection Act of 10 May 2018 (i.e. Journal of Laws 2019, item 1781).

What data do we process?

Depending on the purpose and your preferences, we may process data such as your name, address, email address, telephone number, bank account number, IP address and, in the case of businesses, your VAT number and business address. In addition, we may process other personal data directed in correspondence to us. For analytics purposes, we may also process data relating to the source of the website, the operating system and browser used to browse the website, data relating to products viewed, time spent on the website, abandoned baskets, orders placed, activity in response to a newsletter, user age range, gender, approximate location and interests (based on web activity).

The above data are provided to us as a result of activities such as:

  • Use of the contact form
  • Sending correspondence directly to our e-mail address
  • Providing us with data in the course of a telephone call,
  • Collection of other data for analytics by the website software or tools listed in this Privacy Policy.

For what purposes do we process your data?

We process data insofar as it is relevant to the operation of our website and store it for the period allowed by law. We process data provided by users when using the site.

  • Conclusion and performance of a contract - on the basis of Article 6(1)(b) of the DPA, i.e. where the processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract.
  • Providing contact with us via contact form, email, telephone call - on the basis of Article 6(1)(b) of the DPA, i.e. where the processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract.
  • Direct marketing on the basis of: Article 6(1)(a) RODO - where the data subject has given his or her consent to the processing of his or her personal data for one or more specified purposes, or on the basis of Article 6(1)(f) RODO, i.e. where the processing is necessary for purposes resulting from legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child.
  • Fulfilment of legal obligations, establishment and investigation of claims - on the basis of Article 6(1)(c) RODO, i.e. where processing is necessary for compliance with a legal obligation incumbent on the controller, and on the basis of Article 6(1)(f) RODO, i.e. where processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
  • Analytical and statistical activities - Article 6(1)(f) RODO, i.e. where the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

We use tools such as Facebook Ads and Google Ads, whereby we can target adverts to specific groups based on interests, gender, age, occupation. These tools are described in detail in the cookie policy.

With whom do we share personal data?

We only pass on personal data to other entities insofar as the data subject has given his or her consent to the processing of the data, insofar as this is necessary for the performance of the contract or insofar as this is due to legitimate interests pursued by the controller. These include the website's cooperating hosting provider, CRM system provider, the IT company providing services to the website, providers of marketing tools and other subcontractors, as well as entities to whom we are obliged to provide your data under applicable legislation. In the case of analytics and statistics data, which does not constitute personal data, it may be transferred to companies that commonly provide analytics, statistics and optimisation services, including the United States (e.g. companies: Google LLC, Meta Platforms Inc.).

Is data transferred to third countries or international organisations?

Part of the processing operations may involve the transfer of data to third countries or international organisations due to the use of tools that store personal data on servers located in third countries, particularly the USA.

However, it should be pointed out that the providers of these tools guarantee an adequate level of protection of personal data, in particular by subscribing to the Privacy Shield programme or by using standard contractual clauses. This applies in particular to the services of Google Ireland Limited.

What exactly are your rights in relation to the processing of your personal data?

You have the right to:

  • request access to their personal data,
  • request the rectification of their personal data,
  • to object to the processing of personal data,
  • request the deletion of their personal data,
  • request the restriction of the processing of personal data,
  • to request the portability of personal data,
  • be informed about automated decision-making, including profiling, and the safeguards applied in connection with the transfer of such data outside the EU,
  • to be informed about the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients of such data,
  • be informed of your rights under the RODO, your right to lodge a complaint with the PUODO, the intended period of data retention or the criteria for determining that period, the source of the data,
  • obtain a copy of their personal data.

If you wish to exercise any of the rights mentioned above, please let us know. We will promptly provide you with any information about the action taken on your request.

You can withdraw the consent you have given us to process your personal data at any time. To do so, please contact us.

Cookie policy

Cookies are commonly occurring short textual information that allow you to identify the software you are using, to adapt the content to your needs and to ensure the correct functioning of websites. They are stored on the device you are using and have a domain name, a storage time and a specific value. The cookies used on our website are secure and are divided into session cookies and persistent cookies. Session cookies are only stored until the session of the browser in question ends. Persistent cookies are stored on your device until they are deleted. You can use your browser to change your cookie preferences at any time or delete them (persistent cookies).

Basis for the use of cookies

We use some cookies to the extent that they are necessary for the proper provision of electronic services, other cookies are used on the basis of your consent.

The consent given is based on the settings of the web browser, other software used to manage cookies or the settings of the cookie manager if it is made available on the website.

You can disable cookies, as well as individual types of cookies. However, we would like to point out that if you disable or restrict the use of cookies, you may lose access to some of the functionality available on our website, for the operation of which consent to the use of certain cookies is necessary.

Entities whose cookies we use:

Google tools - Google Analytics, Google Ads, Google Adsense, Google Tag Manager, and the Google-owned YouTube, provided by Google Ireland Limited(Registration Number: 368047 / VAT Number: IE6388047V), Gordon House, Barrow Street, Dublin 4, Ireland. We base our actions regarding the use of these tools on our legitimate interest in marketing using commonly used tools. From our perspective, data collected in relation to the use of these tools is not personal data due to anonymisation.

More information on tools can be found in Regulations and Privacy Policy Google.

Google Analytics

We use the Google Analytics tool for analytics and statistics purposes to improve the performance of our website.

The data collected in connection with the use of the tool is not of a personal nature due to anonymisation and includes an examination of the user's traffic on the site (information about the operating system, browser, pages and sub-pages visited, time spent on the site and on sub-pages, source of the site visit).

Google Ads

When you visit our website, remarketing cookies are left on your device which collect information about your activity on our website. The information collected is used to display advertisements on the Google network that correspond to your activities and interests. If you have given your consent to Google, this data may also be further processed by Google, e.g. to create target groups.

If you do not wish to receive personalised advertising, it is possible to define your settings on the page myadcenter.google.com.

Google AdSense

Personalised advertisements may be displayed on our site as part of the AdSense network. Cookies are used to display advertisements based on visits and activity on our site or on other sites.

Google Tag Manager

This tool allows traffic and user activity to be analysed using tags. This allows us to collect information on the effectiveness of advertisements, which contributes to the optimisation of our website and offer.

YouTube

We use YouTube widgets on our website, which allow you to embed videos posted on YouTube. YouTube acquires cookies containing information about the videos played - in order to ensure the correct and safe provision of the service, as well as to improve it and for the purposes of personalising advertising.

Pixel Meta

We use marketing tools available through Facebook and provided by Meta Platforms Ireland Limited.

A Meta pixel is a short code placed on a website to measure the effectiveness of advertisements based on analysis of users' actions on the site and to personalise ads. The purpose of the code is to display adverts to the right audiences, increase sales and measure ad performance.

Pixel Meta uses cookies to record actions on the website - for example, traffic on the site, visits to specific pages, adding products to the shopping basket or making purchases. We analyse these actions to optimise the performance of the website and our offer.

Further information can be found in Privacy Policy Meta companies.

Social media

If we integrate a plug-in for a particular social media platform (Facebook, Instagram, LinkedIn, Twitter) into our website, the administrator of the respective platform receives information about visits to our website using a user ID. The administrator of the respective platform collects information on the browser used, date and time of the page visited. The administrators of the respective platform use this information to complete the full functionality of the plug-ins and to improve their services, as well as to personalise advertisements.

Further information can be found in Privacy Policy Meta and in the Privacy Policy Linkedin and Twitter

Server logs

Visiting and using the website involves sending requests to the server, which are recorded in so-called server logs. These contain, among other things, information about the user's IP address, date and time of the query, browser and operating system.

Server logs are recorded and stored on the server. However, they are not tied to specific individuals using the site and are not intended to identify you - they serve only to administer the site and their contents are not disclosed to unauthorised persons.